All items come with a one-year warranty from the date of purchase. Warranty claims will be credited through a gift card only. To submit a warranty claim, please send the following to customerservice@lolelife.com :. Proof of purchase. A photo of the d

All items come with a one-year warranty from the date of purchase. Warranty claims will be credited through a gift card only.&#xA0;To submit a warranty claim, please send the following to&#xA0;<a href="mailto:customerservice@lolelife.com">customerservice@lolelife.com</a>&#xA0;:&#xA0;<ul><li data-aria-level="1" data-aria-posinset="1" data-font="Symbol" data-leveltext="&#xF0B7;" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&#xF0B7;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-listid="5">Proof of purchase&#xA0;</li><li data-aria-level="1" data-aria-posinset="2" data-font="Symbol" data-leveltext="&#xF0B7;" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&#xF0B7;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-listid="5">A photo of the damaged area&#xA0;on the item&#xA0;</li><li data-aria-level="1" data-aria-posinset="3" data-font="Symbol" data-leveltext="&#xF0B7;" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&#xF0B7;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-listid="5">A photo of the full item&#xA0;</li><li data-aria-level="1" data-aria-posinset="4" data-font="Symbol" data-leveltext="&#xF0B7;" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&#xF0B7;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-listid="5">A photo of&#xA0;the item tag</li></ul>Please note, we only provide warranties on items purchased through our website or at a&#xA0;Lole&#xA0;store.&#xA0;Items bought from third-party retailers must be processed through that retailer.&#xA0;Additionally, accidental damage is not covered under the warranty policy.&#xA0;

Warranty Policy

Lolë

WARRANTY POLICY

Shipping Policy

Free Shipping

Do We Ship Worldwide?

Order Tracking

SHIPPING & ORDER STATUS

Return Policy

How to Make a Return

When Will I Receive My Refund?

Final Sale Items

RETURNS

Order Cancellations & Modifications

Address Changes

CANCELLATIONS & MODIFICATIONS

How to Use My Lolë Rewards

Gift Cards

How to Apply a Promo Code

How to Join & Start Earning Points

REWARDS, GIFT CARDS & COUPON CODES

What If My Package Arrives Damaged?

Lost Package

What Should I Do If I Received the Wrong Item?

DAMAGED & LOST PACKAGES

Terms & Conditions

TERMS & CONDITIONS